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Ethical Challenges in the Care of Persons With Hepatitis C
Infection: A Pilot Study to Enhance Informed Consent With Veterans
Cynthia M.A. Geppert,
M.D., Ph.D., Elizabeth Dettmer, Ph.D., and Antonie Jakiche, M.D.
http://www.psy.psychiatryonline.org/cgi/content/full/46/5/392
Received July 9, 2004; revision received Nov. 3, 2004; accepted Dec.
16, 2004. From the Department of Psychiatry, University of New
Mexico School of Medicine; and the Albuquerque Veterans Affairs
Medical Center. Address correspondence and reprint requests to Dr.
Geppert, Albuquerque Veterans Affairs Medical Center, 1501 Caballo
Canyon Dr., N.E., Albuquerque, NM 87112;
ethicdoc@comcast.net (e-mail).
ABSTRACT
Psychiatric and addictive disorders are often considered
contraindications to hepatitis C virus (HCV) treatment.
In this pilot study, the ability of 30 veterans to
provide informed consent for combined antiviral HCV
therapy was examined with a mental health assessment
protocol specifically geared to evaluate capacity in this area.
The results showed that subjects lacked essential knowledge
regarding the course of the disease and the nature of
antiviral treatment despite receiving prior counseling.
Informed consent assessments of candidates for HCV
treatment may identify deficits that are responsive to
intervention, thereby allowing patients with comorbid
psychiatric and addictive disorders to receive effective
HCV treatment.
INTRODUCTION
Hepatitis C virus (HCV) is the most common blood-borne infection
in the United States, affecting an estimated 4 million
individuals. More than 2.7 million people have chronic
symptomatic HCV infection, which can have serious health
consequences; the complications of HCV infection result
in 8,000–10,000 deaths annually in the United States.1,2
Attempts to stem the spread of HCV among high-risk
populations have been only modestly effective.3
Although the incidence of infection is predicted to decrease,
prevalence and complications of HCV are expected to increase,
with from 16% to 32% of untreated cohorts developing cirrhosis
by the year 2020.4
Beyond the great human cost of suffering, illness burden,
and lost productivity, the direct health care costs
associated with this HCV epidemic for the period 2010–2019
are expected to total $10.7 billion.5
HCV thus represents a major contemporary public health
problem that will only become more severe in the coming
decade.6
The current standard of care for HCV infection is a very complex
therapy with pegylated interferon (alfa 2a and alfa 2b) and
ribavirin, a combination that achieves a sustained viral
response (SVR) in more than one-half of treated patients.2
Patients must adhere to a complex regimen of
auto-injections once a week, daily oral medication,
laboratory monitoring, reproductive precautions, and
clinic appointments.7
The benefits of HCV treatment include possible clearance
of the virus, improved liver histology, reduced
infectivity, and a decline in the risk of hepatocellular carcinoma.
The duration of treatment depends on the genotype of the virus
with which the patient is infected. For HCV genotype 1, 48
weeks of treatment are recommended, compared with 24
weeks for other genotypes.7
Side effects of combined therapy with interferon and
ribavirin include leukopenia, thrombocytopenia, anemia,
nausea, flu-like symptoms, fatigue, insomnia, and malaise.
Depression is the most common psychiatric symptom
resulting from combined HCV therapy, although cases of
psychosis, posttraumatic stress disorder (PTSD), mania,
and both attempted and completed suicide have also been
reported.8–13
Between 10% and 14% of HCV-infected patients in large
randomized trials discontinue therapy because of its
adverse effects.2
Treatment rigor, comorbidities, and psychosocial factors
may thus make adherence to combined therapy especially
difficult for persons with HCV. The complicated nature
and demands of the HCV treatment regimen and serious potential
risks along with uncertain benefit highlight the need for
rigorous informed consent procedures for all candidates
for combined HCV therapy.
Informed consent is the cornerstone of ethical treatment, and
yet, for several reasons, it is especially difficult to
fulfill this important professional care standard in the
context of HCV infection.14
Informed consent is the embodiment of central bioethical
principles such as autonomy, respect for persons,
veracity, beneficence, and justice; it is a dynamic process
taking place in a relationship between a clinician and
patient. The patient’s ability to give informed consent
is, in turn, based on his or her capacity to make
balanced, well-founded decisions and on his or her
capacity for voluntarism. Decisional capacity comprises
four elements: the ability to communicate a treatment
preference; the capacity to understand the nature of the
condition, the treatment, and its risks and benefits; the
ability to deliberate about the choices and consequences
of treatment; and the capacity to appreciate the impact of treatment
on life circumstances and values. Voluntarism, which is the
ability to make an authentic decision free from excessive
internal or external coercion, is dependent on
developmental factors, symptom and illness-related
considerations, psychological and social issues, and
contextual factors.14–16
The challenges to informed consent for HCV care are many, as
noted in
Table 1.
First, the uncertainty of prognostic factors in HCV
infection makes it difficult to predict the course of
liver disease in an individual patient. Consequently, information
pertaining to HCV treatment response and relapse rates is
stated in probabilities and technical terms that may be
difficult for clinicians to frame accurately and for
patients to comprehend fully.17
Studies have found deficiencies in attention, speed of
psychomotor processing, and learning/working memory in untreated
HCV patients, as well as signs of frontal lobe dysfunction
critical to executive function.18–20
Second, neuropsychological impairments resulting from
both the virus and treatment with interferon or other
agents may negatively affect the cognitive dimensions of
informed consent. The patient’s mental faculties are
critical to comprehending the complex medical information
related to HCV. Furthermore, the experience of living with HCV
can impair quality of life and be a source of psychological
disturbance that can in turn compromise decisional capacity
and voluntarism.21
These impairments are greater in patients with the
comorbid medical and psychiatric conditions so often
found in HCV patients.22

TABLE 1. Characteristics Associated With Hepatitis C Virus (HCV)
Infection That Create Challenges for Informed Consent for HCV
Treatment
Third, HCV is associated with stigmatizing conditions such as
substance use and psychiatric comorbidity, which may also
adversely affect the patient’s ability to give informed
consent for care. The rate of psychiatric disease among
HCV-positive persons is higher than in the general
population and is higher still among veterans. A 2002
study found that 80% of 206 veterans eligible for HCV
treatment had a history of alcohol abuse or dependence.23
Sixty percent of this group had a psychiatric illness,
most commonly depression or PTSD, for a total of 89% of
patients with a documented addictive or psychiatric disorder,
many of whom had dual diagnoses. Another study conducted in
2002 reviewed the medical records of 33,824 HCV-infected
patients and found that 86.4% had a record of a past or
present psychiatric or addictive disorder and that 31%
had been hospitalized in a psychiatric or substance abuse
unit.24
Because of the high prevalence of psychiatric and
addictive disorders in chronic HCV patients,
psychiatrists are increasingly being enlisted to perform
assessments of patients who are considering combined HCV
treatment and to conduct ongoing monitoring and management
of patients once they begin a course of interferon and
ribavirin. The diagnosis of HCV infection has resulted in
discrimination in employment and housing.25
The association of HCV infection with high-risk sexual
activity, intravenous drug use, homelessness, and
incarceration may lead to emotional distress and conflict
in marriages and families. High-risk sexual activity is defined
by current Department of Veterans Affairs (VA) provider
guidelines to be more than 10 sexual partners in a
lifetime or as unprotected sex with a partner known to
have tested positive for HIV or hepatitis B virus.26
These psychosocial risks may influence the patient’s
ability to provide informed consent free from internal or
external coercion.27,28
Because of these factors, care of persons with HCV infection
poses distinct ethical challenges and represents an important
undertaking for the health of affected persons and for our
society as a whole. In this article, we characterize
qualitatively distinct clinical and ethical aspects of
the informed consent process for HCV treatment and
present preliminary findings of a project to identify and
constructively address these factors in a distinct
population of veterans in New Mexico. Extensive work has been
performed in the area of informed consent, but no published
work has yet focused on special issues related to HCV
infection.29–32
Thus, we know very little about patients’ understanding
and appreciation of the risks and benefits of treatment with
interferon alfa and ribavirin, even though the 2002 National
Institutes of Health Consensus Development Conference and VA
have recommended expansion of treatment even to previously
excluded populations.2,7
It is important to note that research on informed consent
in other areas has already shown that the patient’s
ability to provide informed consent can be improved through
educational and therapeutic approaches.33
In the pilot project presented here, we used a specially
developed HCV informed consent assessment process to
improve informed consent for HCV treatment in a group of
veterans with complex psychiatric comorbidity whose care
involves ethical challenges.
METHOD
Patients
Thirty veterans (27 men and three women) ranging in age from
44 to 64 years were sent to the New Mexico Veterans Affairs
Health Care System behavioral medicine program by the
gastroenterology service of the hospital between January
1 and December 1, 2002. The patients were initially
evaluated in the hepatitis C clinic and identified as
having current or past psychiatric symptoms on the basis
of an interview, review of medical records, and/or a
current Center for Epidemiologic Studies Depression Scale
(CES-D) score of 16 or higher. The CES-D is a brief questionnaire
that has been shown to be a useful indicator of current
depression and anxiety symptoms.34
The Human Research and Review Committee of the University
of New Mexico and the Human Research and Development
Committee of the New Mexico Veterans Affairs Health Care System
approved the study. The informed consent requirement was
waived because the assessment was conducted as part of
patient care and no identifying patient information was
reported.
Procedure
Patients underwent a detailed history and physical examination
when they were initially evaluated by the medical team in the
hepatitis C clinic. After this evaluation and before the
psychiatric assessment, the patients completed a
30-minute educational session that included slides on the
risks of acquiring HCV, the natural history of the
infection, the success rate of combined therapy, and the
major side effects of the treatment. The Veterans Health
Administration also has extensive printed and electronic patient
education resources on hepatitis C that were made available
at the educational session. Patients were further encouraged
to participate in a weekly hepatitis C support group offered
through the behavioral medicine program. At the time these
patients were in treatment, the program did not provide a
family education session per se, but family members were
encouraged to attend the patient’s educational session,
support group meetings, and clinic visits. Several family
members regularly attended the support group and often
also attended the educational session and clinic visits.
HCV
Informed Consent Assessment
When the behavioral medicine service at the New Mexico Veterans
Affairs Health Care System was first asked to perform
psychiatric screenings of HCV patients in January 2001, a
standard mental health assessment was utilized. Several
difficult cases pointed out the inadequacy of this
standard evaluation in identifying problems with informed
consent pertinent to HCV patients. In response to these
concerning cases, the authors developed the HCV Informed
Consent Assessment (HCVICA), an expanded mental health
assessment that included a brief series of questions
specifically geared to evaluate capacity for informed consent
to HCV combined therapy. The assessment was developed by using
four main sources: 1) an extensive review of the literature
on hepatitis C, with emphasis on the neuropsychiatric and
psychosocial dimensions; 2) the clinical experience of
the hepatitis C clinic team with the assessments; 3) the
primary author’s knowledge of informed consent literature
and prior research experience in this area;15,35
and 4) an analysis of well-validated decisional capacity
instruments such as the MacArthur Competence Assessment
Tool–Treatment36
and instruments developed by Laura Roberts and the
Empirical Ethics Group.37
A
psychologist or psychiatrist with experience in psychosomatic
medicine administered all of the psychiatric assessments
contained in the HCVICA protocol, which took less than an
hour to complete. The HCVICA questionnaire contained
open-ended questions covering the patient’s reaction to
receiving a diagnosis of HCV, current effects of HCV on
the patient’s health and life, the patient’s reasons for
wanting HCV treatment, and the patient’s knowledge and
attitudes toward the natural history of HCV infection,
response and relapse rates of combined therapy, and side
effects and strategies for managing them (See
Appendix 1).
The instrument was verbally administered, and the clinician
recorded the patient’s answers in writing. This process
enabled the clinician, who had already obtained information
on the patient’s educational and occupational attainment
and who had achieved an overall sense of the patient’s
cognitive functioning, to adjust the phrasing and explanation
of the HCVICA questions to a level appropriate for a given
patient to improve the patient’s comprehension. Listed
answers to each question enabled the clinician to provide
standardized education to the patient after the responses
were collected. Results from the assessment were entered
into the patient’s medical chart and served as the basis
of this review. The assessment resulted in one of three
possible conclusions: 1) authorization to treat without
conditions, 2) authorization to treat with conditions
(such as attendance at a support group or after the
initiation of or change in psychiatric medication), or 3)
recommendation against HCV treatment at the current time.
The adequacy of the patient’s ability to give informed
consent before, during, and after the interview was
noted, and any recommendations for addressing ongoing
deficits in decisional capacity and/or voluntarism were
recorded.

APPENDIX 1. Hepatitis C Virus (HCV) Informed Consent Assessment Form
Excerpt
Data
Analysis
A retrospective chart review was performed. Demographic data,
disease-specific variables, and psychiatric diagnoses and
medications were summarized with descriptive statistics.
These statistics are not intended to represent a
quantitative analysis but to contextualize the
qualitative analysis presented. Patients’ responses to
the open-ended HCVICA questions were compared and
categorized by frequency. The responses were overall surprisingly
similar. By using the three most frequent answers for each
question and an "other" category, three or four
categorical responses were developed for questions about
1) the patient’s reaction to the diagnosis of HCV
infection (including phrases such as "I thought I would
die" and "I was devastated" and additional categories of
no reaction and other), 2) the effect of HCV on the
patient’s quality of life now (including fatigue, pain,
and other), and 3) why the patient wants HCV treatment
(including to improve overall health, to follow doctors’
instructions, and other). For questions on patients’ knowledge
of HCV and available treatments, the number of correct facts
provided by the patient was tallied. Simple descriptive
statistics were used to summarize the findings.
RESULTS
The subjects’ HCV viral load ranged from 14,600 to 4,470,000
copies/ml. The majority of subjects were found to have HCV
genotype 1 (17% had genotype 1; 26%, genotype 1a; 4%,
genotype 1a/1b; and 35%, genotype 1b). Nine percent had
genotype 2b, and another 9% had genotype 3a.
Sixty-four percent of the subjects were identified as having
a depressive disorder; 43%, an anxiety disorder; 36%, a
current substance use disorder; and 61%, a history of
substance use disorder. Fifty-seven percent of the
subjects were using antidepressants; 21%, anxiolytics;
32%, sleep medications; and 21%, antipsychotics.
Subjects’ CES-D scores ranged from 7 to 42, with a mean
of 19 (a CES-D score of 16 or higher indicates some current
depression).
Reaction to Diagnosis
Only 14% of the participants stated that they were indifferent
to learning they were HCV-positive. Eighteen percent reported
they were "devastated," another 18% stated that they were
"scared," and 14% thought they would die without
immediate treatment (Figure
1). The notion that they would die without HCV
treatment resulted in an enormous sense of urgency for
treatment that was usually not warranted.

FIGURE 1. Patients’ Responses to the Hepatitis C Virus (HCV)
Informed Consent Assessment Question, "What Was Your Reaction to
Learning You Were HCV-Positive?"
Reasons for Treatment
Most participants reported fatigue (46%) and pain (14%) as current
HCV symptoms. Ten percent listed "other" current HCV symptoms,
such as pain in the liver or muscle aches. Fifty-seven percent
reported the desire for improved health as their primary
reason for seeking antiviral medications. Eleven percent
indicated they were following their doctors’ orders.
About 25% listed other reasons for wanting treatment (Figure
2).

FIGURE 2. Patients’ Responses to the Hepatitis C Virus Informed
Consent Assessment Question, "Why Do You Want Interferon Treatment?"
Although patients’ views about the side effects of HCV
treatment were not measured by the HCVICA, it appeared that
most patients with a history of serious psychiatric conditions
were apprehensive about the neuropsychiatric side effects of
HCV medication and their ability to cope with increased
depression, insomnia, or irritability. Two patients
volunteered that they were so depressed that they did not
care if they lived or died and so were not interested in
treatment; two other patients indicated that they were
currently using substances (alcohol and, in one case,
heroin) and that their need for substance abuse treatment
was paramount.
Knowledge of HCV and Treatment
Perhaps the most striking finding of this preliminary study
was the subjects’ lack of knowledge regarding HCV, combined
antiviral treatment, and possible side effects of treatment,
despite having attended a 30-minute HCV education and
counseling session and having received written take-home
materials.
Subjects ranged from knowing no facts to three facts (of 13
facts listed under questions 4, 6, 8, and 9 of the HCVICA)
about HCV (mean=1.26) and no details to six details (of
the nine details listed under question 1 of the HCVICA)
of treatment side effects/risks (mean=2.55). No patient
understood the possibility of relapse after early viral
response. The majority of patients could not accurately
recall the general figure for SVR. Patients often knew
their genotype and that it was either better or worse for
treatment, but they could not explain the nature of a genotype.
When we discussed genotype, we provided a simple description
such as "a different kind of the hepatitis virus" and
highlighted the clinical significance of the various
genotypes. Every patient could list a few side effects of
combined HCV therapy, usually sleep disturbances,
flu-like symptoms, nausea, or fatigue. Hematological
problems were seldom mentioned. Only depression was mentioned
as a psychiatric side effect; no veteran was aware that
combined HCV therapy can and has triggered mania, PTSD,
and irritability and has led to suicide attempts and
completed suicide. Few patients were aware of how
disabling the treatment could be or of the need for
social support. Misunderstandings of the treatment
protocol were common. For example, one patient reported that
it consisted of a single injection. Patients also were almost
always unsure of how long they would be treated.
Table 2
provides a sample of patient responses to the HCVICA
questions and illustrates the clinical and dialogic
nature of the interview.

TABLE 2. Sample Patient Responses to Questions in the Hepatitis C
Virus (HCV) Informed Consent Assessment
DISCUSSION
In this retrospective chart review of the use of an informed
consent assessment (HCVICA) with 30 veterans who were
candidates for antiviral treatment, most of whom had
psychiatric comorbidity, we found several ethical and
clinical problems that could potentially affect access to
and efficacy of HCV treatment.
Our early and general impressions from interviews using the
HCVICA support prior research showing that patients have
difficulty comprehending the meaning of statistical
probabilities for disease and treatment outcomes and that
the ways in which the clinician frames such probabilities
as either more or less positive has a major influence on
patients’ decision making.17,38
Primary care providers who initially made the diagnosis
of HCV in these patients may have provided them with
inaccurate, inadequate, or anxiety-provoking information
before specialist referral. The patients’ difficulty in
understanding treatments and potential outcomes may also
be an artifact of patients’ misunderstanding or
misinterpretation of interactions with clinicians, which
nevertheless merits correction and explanation. Our analysis
also underscored the role of stigma as the most common and
complex aspect of HCV infection, an aspect that is often
overlooked in the clinical literature. Stigma may
dissuade some patients from seeking treatment and,
conversely, may generate pressure from families and
clinicians to obtain treatment, sometimes to the
detriment of patients’ voluntarism. It is interesting to
note that none of the patients mentioned the risk of discrimination,
perhaps because their health care, insurance, and often
pensions were part of their benefits as veterans and, in
most cases, the VA health care system encouraged them to
be treated.
Use of the HCVICA enabled us to identify several specific barriers
to treatment that were not apparent in a review of records or
psychiatric interviews and that would not have been identified
with a standard mental health assessment. Our clinical
experience and the reports of a number of researchers
have demonstrated that much of the depression and mood
lability that constitute the common adverse reactions to
interferon can be treated with prudent dose reductions,
antidepressant medications, and psychosocial support,
allowing patients to safely continue in treatment.39,40
However, combined HCV treatment requires early identification
of potential problems, ideally before therapy begins.
We believe an expanded HCV informed consent assessment process
can assist clinicians in recognizing neuropsychiatric problems
that may negatively influence treatment selection, adherence,
and outcome. HCV treatment itself can strengthen decisional
capacity and restore voluntarism by improving quality of life.41
The potential benefits of treatment and the availability of
methods for reducing risk to patients generate an ethical
mandate to use the informed consent process both to
maximize the opportunity for all patients who merit HCV
treatment on clinical grounds to receive this treatment
and to improve the chances of maximal benefit from such
treatment. The assessment also enables identification of
those few individuals for whom treatment should be postponed
because the current risks of antiviral therapy in the context
of psychiatric or psychosocial instability outweigh the
benefits. Resources can then be mobilized to address
these areas of concern, and the patient can be
reevaluated 6 months or a year later, with the first
assessment as a baseline, to measure improvement. This
approach enables the clinician to safeguard the welfare
of patients, protect their ethical right to treatment, and honor
the professional duty to not discriminate in provision of
care.
Although only two clinicians have routinely utilized the HCVICA,
we believe the assessment enabled us to develop educational
and therapeutic strategies that assisted patients in
successfully completing therapy that might otherwise not
have been approved or might have been discontinued. The
gastroenterologists we worked with were able to more
confidently treat patients or refuse treatment when the
psychiatric risks outweighed the medical benefits. In
their own screening of patients, they began to use the
results of the psychiatric and informed consent assessments,
in addition to information on the patient’s liver disease
status, to make recommendations that treatment was either
strongly needed or watchful waiting could be instituted.
All members of the treatment team reviewed the
assessments, and follow-up plans, which included the
timing of reevaluation for many patients, were generated,
which greatly improved the quality and continuity of
care. Mental health clinicians reported that use of the HCVICA
allowed a sense of standing on stronger ground when they made
particular recommendations for or against treatment. They also
felt better able to offer pharmacological and
psychotherapeutic treatment interventions to address the
barriers that were identified. We are currently teaching
psychology interns and psychiatric residents to use the
HCVICA to increase their literacy regarding the
psychiatric complications of HCV treatment and to enhance
their sensitivity to the nuances of informed consent. Our future
plan is to become even more rigorous and systematic in our
administration of the HCVICA protocol and our evaluation
of its psychometric qualities to improve both the
assessment of patients and communication with other
health care professionals. Finally, several patients
expressed appreciation for the opportunity to discuss their
decision with a health care provider, and many felt relief
that they were not forced to choose between what they
perceived as imminent and inevitable death from HCV
infection or intolerable side effects of combined
therapy.
Limitations
First, because only a small number of patients and providers
used the informed consent assessment in one VA hospital, any
conclusions are tentative. Second, the results presented here
are qualitative and descriptive and do not represent the level
of validity and reliability of a quantitative statistical
analysis. Third, this study took place in a rural state
in a veteran population that is socioeconomically
disadvantaged and known to have a high prevalence of
comorbidity of psychiatric and substance use disorders.
The barriers to informed consent identified here may not
be found in civilian populations with fewer medical and
social confounding factors. Fourth, the HCVICA is not a
rigorously constructed and evaluated psychometric instrument
but rather a clinically based assessment tool derived from our
own experience and informed by the relevant literature in
ethics and HCV treatment. Finally, the HVCICA has no
global cutoff score that renders a patient capable or
incapable of informed consent or that dictates the level
or type of intervention required for a patient to
participate safely and ethically in treatment. Experience
has informed our ability to make clinical judgments
regarding adequacy of consent and to refine our consistency
in informed consent assessments. However, realizing the
weakness of this method, we are endeavoring to develop a
quantitative version of the HCVICA tool that could be
standardized and more readily evaluated for efficacy,
reliability, and various forms of validity.
Strengths
The flexibility of the HCVICA protocol has allowed a variety
of clinicians, including psychology interns and psychiatry
residents, to perform HCV treatment assessments
competently after instruction and supervision. Because of
the relative ease of use and brevity of the assessment,
it could be adapted to rural or urban treatment settings
that are underserved and yet have a high HCV prevalence,
including prisons and public health and rural clinics. HCVICA
results could be used through telemedicine or other forms of
consultation to expand the network of candidates for HCV
combined therapy, particularly in areas without on-site
psychiatric expertise. The HCVICA protocol we developed
and the results of the pilot study reported here are
preliminary at best. We offer them with an invitation to
other scholars and clinicians to build on both the
instrument and our findings to expand access to high-quality
and appropriate psychiatric and medical care for patients with
HCV.
CONCLUSION
Four million Americans are currently infected with HCV. The
high response rate to combined antiviral therapy for HCV
suggests that this treatment is both cost-effective and
clinically beneficial. The patients with the strongest
clinical indications for treatment with interferon and
ribavirin are most often those who possess addictive and
psychiatric disorders that are potential barriers to
successful treatment. The ability of these patients to provide
informed consent for treatment is thus essential if they are
to take advantage of scientific and institutional progress in
the area of HCV therapy. Our early work with an HCV informed
consent assessment process designed to identify clinician-,
patient-, disease-, and treatment-specific factors influencing
informed consent can provide the basis for educational and
therapeutic interventions to maximize patients’
decisional capacity to enter into and complete combined
HCV therapy.
ACKNOWLEDGMENTS
The authors thank Laura Weiss Roberts, M.D., M.A., for editorial
comments and Joni Roberts and Megan Smithpeter for preparing
the manuscript.
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